Privacy Policy

Effective Date: September 22, 2025

This Privacy Policy explains how 2ndParking ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email, phone number, and property details when you submit a parking request or list a spot.
  • Verification Documents: Copies of Emirates ID, passport, Ejari, title deed, or other documents to confirm identity and property eligibility.
  • Payment Information: Payments are securely processed by a trusted third-party payment processor. We do not store your credit card or bank details.
  • Usage Data: IP address, device type, and pages visited, collected automatically via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Match Renters and Listers
  • Verify identity and listing ownership or authorization
  • Facilitate digital contracts and payments
  • Communicate with you (e.g., booking status, support)
  • Improve our services and website

3. Sharing Your Information

We do not sell your data. We only share data with:

  • Trusted service providers helping us operate the platform (e.g., email, analytics, payments)
  • Authorities, if legally required to do so

4. Payment Handling

All payments are securely processed by a trusted third-party payment processor. We do not store or access your credit card or bank details.

5. Your Choices & Rights

You can:

  • Request access to or deletion of your data
  • Opt out of non-essential communications
  • Disable cookies via your browser settings

To make a data request, contact us at hello@2ndparking.com

6. Data Retention

We retain personal data only as long as necessary for:

  • Active rentals and user support
  • Verification and fraud prevention
  • Legal or financial obligations

7. Security

We implement reasonable security measures to protect your data, but no system is 100% secure.

8. Children's Privacy

Our services are not intended for users under 18 years old.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users via the website if changes are material.

10. Contact Us

For questions or data requests:
hello@2ndparking.com

2ndParking is operated by Next Venture FZE, a UAE-licensed entity.